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Appeals

Guidelines​

  1. In Order to handle appeals of any kind, you must have the designated role.
    • For Member Punishment Appeals, That Is Management or Higher, or a designated Appeal Manager.
    • For Staff Punishment Appeals, That Is Senior Management Or Higher.
  2. Only Those With Permission To Handle Appeals Can Blacklist Members From Appealing.
  3. Appeals are to only be handled via Support Tickets.
  4. The staff member who issued the punishment isn't allowed to handle the appeal. Context and information might be given by the staff member who issued the punishment, but the appeal must be handled by someone else. Senior Management and higher are exempt from this rule.

Becoming An Appeal Reviewer​

In order to become an appeal reviewer, you must contact someone in the management team. The following will be taken into account:

  • Your activity on the server.
  • History of punishments you gave.
  • Ensure that you are mentally capable of handling appeals, without bias and with a clear mind.

One-Chance-For-Life Policy​

All members regardless of punishment are allowed to appeal, no matter how severe it was. However, every account can only ever appeal once. This takes into account lighter punishments as well. All appeals should be handled equally.